The Claimant had made some initial enquiries regarding foster care with Compass Fostering and subsequently became aware that their email address had been disclosed to around 40 other unknown third parties, when the foster company used ‘CC’ instead of ‘BCC’ when they circulated an email to potential foster parents. The Claimant complained to the company about this and they confirmed that this was due to human error and apologised for the same.
The Claimant subsequently sought advice from Irvings Law. Hollie Morgan was happy to assist the Claimant and offered to act for them on a no win no fee basis.
A formal Letter of Claim was then submitted to the Defendant, setting out how the foster company had breached / invaded the Claimant’s privacy under the Human Rights Act, had breached the Data Protection Act 2018/the General Data Protection Regulation (GDPR) as well as confidence following their misuse of private information pertaining to the Claimant.
The Defendant admitted that they had accidentally disclosed the Claimant’s personal email address to a number of third parties and they extended their apologies to the Claimant. The Defendant confirmed that action had also been taken to review their practices in order to deter incidents in the future. Following negotiations, the Defendant accepted the Claimant’s offer of settlement in the sum of £2,500 plus legal costs.