Background

Mr Matthew McConville, Head of Irvings Law’s specialist Data Breach Department, has successfully represented a couple in their claim for compensation against Shropshire Council. Due to confidentiality, the clients will be referred to as Mr & Mrs S.

Mr & Mrs S’ address was shared by Shropshire Council with another person without their express consent. This said other person was Mr S’ ex-partner whom is the mother of children subject to ongoing custody proceedings given to Mr S. Given the severity of the said disclosure, Mr and Mrs S lodged a complaint to Shropshire Council. In response, Shropshire Council apologised this happened and was it was a breach caused by an IT glitch which had since been rectified in an attempt to avoid re-occurrence.

Representation

Given the above, Mr and Mrs S approached specialist Data Breach Solicitors, Irvings Law, for assistance. Mr McConville immediately acknowledged that what happened was completely wrong and without hesitation, offered to act for Mr & Mrs S by way of “no win, no fee” presenting a claim to Shropshire Council on the basis their human rights to privacy were breached as well as GDPR following this misuse of private information.

Resolution

After presenting the claim, Shropshire Council wished to settle Mr & Mrs S’ claim and an agreement was reached not long after such discussions took place in the sum of £27,000.00 including the payment of their legal costs.