A company called Netplay TV Group Ltd manage and control various gambling websites, including SuperCasino and Jackpot 24/7. Netplay TV Group Ltd discovered illegal unauthorised access into their IT systems but it is not currently known when the unauthorised access was discovered or how long the said unauthorised access lasted. As a result the personal data of their customers was revealed to unauthorised third parties. Therefore, customers of the SuperCasino and Jackpot 24/7 websites may have had their personal information including their name, address and date of birth accessed. Netplay TV Group Ltd emailed the said affected customers on or around the 17th January 2020 to explain what had happened and the subject heading of the email was ‘Security Notice’.
Netplay TV Group Ltd should have ensured, as data controller, that their IT systems were kept safe and secure so as to ensure the personal information/data of their customers would not be compromised. Netplay TV Group Ltd have failed to protect their customers’ data and, as a result, they are potentially liable under the GDPR for the loss and control of their customers’ personal data. Netplay TV Group Ltd also failed to process the data in a manner that ensures that the said information is secure which has breached the confidence of their customers as their private information has been misused. Further, their customers’ right to privacy has been infringed.
Am I affected?
If you have received an email on or around the 17th January 2020 that your personal data was exposed in this incident, you will be able to join other customers in our group claim against Netplay TV Group. If you have, all you then need to do is complete the below contact form and one of our specialist team will contact you to start your claim.